I need reviews for garage door springs, WayneDalton Torquemaster. Installer wants to go to different springs?

the torquemaster system is a pretty cheesy setup. lots of plastic parts and costly to replace springs when they break. if just the cables are damaged (yes, somebody could have nicked or cut them) then just have the cables replaced. btw, the cables used on that system are the smallest in the industry, just something to think about, and you can't upgrade them to a better cable. if the spring(s) have broken, take the opportunity to switch to a standard torsion system, easier to repair and less costly in the long run.